Sometimes Pod Point chargers can encounter issues, such as the blue light remaining on instead of turning green when connected to the car.
In this article, we will explore the possible reasons behind this issue and provide solutions to help you get back to charging your EV.
What Does the Blue Light Mean in Pod Point?
The blue light on a Pod Point home charger indicates that the unit is on and in standby mode, waiting for a car to be plugged in. Once a car is plugged in, the light should turn green, indicating that the car is charging.
If the blue light remains on instead of turning green, it could be a sign of one of the issues mentioned below.
Possible Reasons Why the Pod Point Home Charger is in Standby Mode
1. The car charge timer is on
One of the most common reasons why your Pod Point home charger is not charging your car correctly is that the car charge timer is on. To check if this is the case, look for the timer button on the top row of buttons above the right knee.
The timer button is the symbol of a charge gun and a clock, located third from left. If the timer is on, switch it off, and the light on the charger will change from blue to green.
Also read: EV Battery in Hot Temperature: 5 Things to Know
2. The cable’s plug is not making proper contact with the socket on the unit
Another reason why your Pod Point home charger might not be charging your car is that the cable’s plug is not making proper contact with the socket on the unit.
This might be the case if the unit is in standby mode, and the blue light remains on even when the car is plugged in. To resolve this issue, make sure that the cable is plugged in correctly and try again.
3. Internal circuit board fault
If your car recognizes that it is connected to the power but not charging, there could be an issue with the circuit board. This is a more serious issue that might require the assistance of a professional.
Contact the Pod Point support team directly through phone rather than email and explain the issue. They might be able to diagnose the problem and suggest a solution.
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4. The engineer didn’t test the charger with a test box
If the Pod Point home charger was installed recently, the engineer should have tested it with a test box to ensure that everything is working correctly.
If the engineer didn’t test the charger with a test box, there might be some underlying issues that are preventing the charger from charging your car correctly.
Contact the Pod Point support team directly and ask them to test the unit with a test box to identify the issue.