Pod Point Charging Only at 3kW? Here’s What to Do!

One crucial aspect of EV ownership is the ability to charge quickly, but what happens when your Pod Point charger, designed for 7kW charging, consistently delivers only 3kW?

In this article, we will delve deeper into the issue and provide a comprehensive guide on what to do if you find yourself facing this predicament.

Table of Contents

Understanding the Issue

Pod Point, a respected name in the world of EV charging, has set high standards for reliable charging stations. However, some users have reported receiving less than the expected charging speed, leaving them puzzled and concerned.

Let’s explore some of the reasons behind this issue:

1. Energy Management

One possible explanation for the limited charging speed is the energy management system employed by Pod Point chargers. These systems are designed to adapt to your household’s current electricity consumption.

If your home is using a significant amount of electricity for other appliances while you’re charging your EV, the charger might reduce its output to prevent overloading the electrical circuit.

2. Installation Settings

During the installation process, Pod Point charging stations can be configured with different output settings. The highest output setting is typically 7.2kW, but lower settings like 6kW are common for various reasons.

If the charging station was set up with a lower output, it will limit the charging speed accordingly.

3. Compatibility Issues

Some EV models may have compatibility issues with certain charging stations, including those from Pod Point. These issues can limit the charging rate to a lower level. It’s essential to ensure that your EV is fully compatible with the charger.

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Troubleshooting the Issue

If you find that your Pod Point charger consistently delivers 3kW instead of the expected 7kW, it’s crucial to address the problem effectively. Here’s a step-by-step guide on what to do:

1. Contact Pod Point Support: Your first course of action should be reaching out to Pod Point’s customer support. They have access to diagnostic tools and can review your charging history and settings remotely. Pod Point’s support team can provide insights into your charging station’s performance and potentially adjust its settings if necessary.

2. Check Electrical Circuit Capacity: Make sure that your electrical circuit, particularly the supply to your charging station, can handle the intended charging rate. If you have a robust electrical supply, your charging station should be able to operate at higher speeds without issues. If you’re unsure about your electrical capacity, consider consulting a qualified electrician to assess the situation.

Also read: EV Battery in Hot Temperature: 5 Things to Know

3. Verify Charging Settings on Your EV: Although your EV is not typically the cause of the issue, double-check the charging settings in your vehicle. Make sure you haven’t inadvertently limited the charging rate in your car’s settings. Different EV models have varying options related to charging speed, and ensuring these settings are optimal is essential.

4. Distribution Network Operator (DNO) Contact: If you suspect issues with your electrical supply, especially in cases where other homes are sharing the same power supply, consider contacting your Distribution Network Operator (DNO). They can assess the situation and address any limitations. It’s crucial to collaborate with the DNO to ensure that your electrical supply can meet the demands of your EV charger.

5. Charging During Off-Peak Hours: Another approach to maximize your charging speed is to take advantage of off-peak hours. This can help reduce the strain on your household’s electrical supply and may lead to faster charging speeds. Many utility companies offer lower electricity rates during off-peak times, making it a cost-effective and efficient option.