Pod Point is a popular EV charging station manufacturer that offers several features, including the ability to schedule charging sessions.
However, some users have reported that the schedule charging feature may not work as expected.
In this article, we will explore why this may happen and how to fix it.
If you’re in a hurry, here’s a short summary of the article:
Schedule charging isn’t working, probably because your Pod Point charger has lost connectivity with the Pod Point servers. You need to make sure that your charger is constantly connected to your Wi-Fi.
How Schedule Charging is Supposed to Work?
Schedule charging allows EV owners to schedule when their vehicle will begin charging at a Pod Point charging station.
This will let you take advantage of dual-rate electricity tariffs designed for EV drivers, which can help significantly reduce the cost of charging.
It also lets EV owners schedule charging to occur when they know they won’t need to use their vehicle, such as overnight, and prolongs the life of an EV’s battery by avoiding frequent fast charging or charging to 100% capacity.
To use schedule charging with Pod Point, an EV owner would first need to create an account on the Pod Point app or website.
They would then select the charging station they want to use and choose the time they want the charging session to begin. The charging session will automatically start at the scheduled time, even if the EV owner is not present at the charging station.
But what if scheduled charging isn’t working?
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Why Schedule Charging isn’t Working?
Reason 1
If you are experiencing this problem, it is likely that your Pod Point charger has lost connectivity with the Pod Point servers.
All scheduling is held on their servers, so when your Pod Point is not connected to the internet, it goes into a “dumb mode” and ignores any schedule.
Solution: To fix this issue, check that your Pod Point is still connected to the internet. You can do this by checking the LED light on the charger.
A white LED light indicates that the charger is not connected to the internet, while a green light means that the charger is charging.
A yellow or pale green light indicates that there is a schedule set, and it will not charge until the scheduled time.
If your Pod Point is not connected to the internet, try resetting your router or restarting the Pod Point charger.
Reason 2
Another possible reason why the scheduled charging feature may not work is due to a software issue in the charging station. This issue may prevent the charger from communicating with the server and executing the schedule as intended.
Solution: To fix that, you need to update the firmware of the charging station. Pod Point regularly releases firmware updates that can address known issues and improve the performance of the charger.
Also read: EV Battery in Hot Temperature: 5 Things to Know
Conclusion
In conclusion, the schedule charging feature in Pod Point EV chargers may not work due to a software issue or a connectivity issue. To fix the issue, check the connectivity of the charger, or reset the charger.
If that doesn’t work, you can contact customer support. To avoid the issue, ensure that the charger is properly connected to the internet, check for firmware updates, and keep the app and smartphone up to date.