Connecting your EV charger to your Wi-Fi network is crucial for using the app functionalities such as monitoring charging status, controlling the charging sessions, and scheduling charging.
However, many users face issues while attempting to connect their Pod Point EV charger to Wi-Fi.
In this article, we will discuss the most common problems and offer solutions to help you connect your Pod Point EV charger to Wi-Fi.
Problem 1: Unable to Find Wi-Fi Networks During Setup
One of the most common problems while connecting the Pod Point EV charger to Wi-Fi is not being able to find any Wi-Fi networks during the setup process.
Solutions:
- Check if your Wi-Fi network is operational
- Ensure your Wi-Fi network is in range and signal strength is strong.
- Verify that your Pod Point EV charger is correctly installed and powered on
- Try resetting the Pod Point EV charger and start the setup process again
- If the problem persists, try moving the charger to a different location with better Wi-Fi signal coverage
Problem 2: Can Connect to the Pod Point’s Wi-Fi Network But Can’t See any Wi-Fi Networks to Connect to on the Pod Point’s Page
If you can connect to the Pod Point’s WiFi network but cannot see any WiFi networks to connect to on the Pod Point’s page, here’s what to to:
Solutions:
- Try different browsers and troubleshoot any possible issues with the router, such as interference or misconfiguration
- Fix the corrupted files on the Pod Point’s page
To fix the corrupted files on the Pod Point’s page using a web developer tool in Chrome, follow these steps:
- Open the Pod Point’s page in Google Chrome.
- Press F12 to open the Developer Tools.
- Click on the “Sources” tab.
- Look for the corrupted files by expanding the folder tree in the left sidebar.
- Right-click on the corrupted file and select “Save as” to save a local copy.
- Open the local copy in a text editor.
- Make any necessary corrections to the file.
- Save the changes to the local file.
- In the Chrome Developer Tools, right-click on the corrupted file again and select “Delete”.
- Right-click on the parent folder of the corrupted file and select “Add folder to workspace”.
- Browse to and select the corrected local copy of the file.
- Refresh the page and the fixed file should be loaded
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Problem 3: Pod Point EV Charger not Connecting to Wi-Fi
Another common problem faced by users is that the Pod Point EV charger is not connecting to Wi-Fi.
Solutions:
Check if your Wi-Fi network is working correctly
- Verify that your Wi-Fi password is correct
- Ensure that the Pod Point EV charger is not too far from the Wi-Fi router
- Confirm that your Wi-Fi network is set up to work with 2.4 GHz frequency as Pod Point EV chargers only support this frequency
- Try resetting the Pod Point EV charger and start the setup process again
- Check if your router settings allow the Pod Point device to connect to the network. Check if the router is set to accept new connections, has a limit on the number of devices that can connect, or if it is blocking the Pod Point device
- Try to connect the device to an unsecured Wi-Fi network to rule out any Wi-Fi security issues. If it connects, he can then re-enable Wi-Fi security and reconnect the device
- Check for IP conflicts to ensure that there are no IP conflicts between the Pod Point and other devices on the network. You can do this by checking the DHCP settings on the router to ensure that the Pod Point is not being assigned an IP address that is already in use.
Also read: EV Battery in Hot Temperature: 5 Things to Know
Problem 4: Pod Point EV Charger Disconnecting From Wi-Fi
Many users face issues with their Pod Point EV chargers disconnecting from Wi-Fi after a certain period.
Solutions:
- Check if your Wi-Fi network is working correctly
- Verify that the Wi-Fi password is correct and has not changed
- Ensure that the Pod Point EV charger is not too far from the Wi-Fi router
- Confirm that your Wi-Fi network is set up to work with 2.4 GHz frequency
- Check if any Wi-Fi signal interferences are disrupting the connection and try repositioning the Pod Point EV charger
- Try resetting the Pod Point EV charger and start the setup process again
Problem 5: Pod Point EV Charger Displaying Incorrect Wi-Fi Network
Sometimes, the Pod Point EV charger could display the wrong Wi-Fi network, leading to connection issues.
Solutions:
- Reset the Pod Point EV charger and start the setup process again
- Verify that the Wi-Fi network’s name is correct and hasn’t changed
- Ensure that the Pod Point EV charger is not too far from the Wi-Fi router
- Confirm that your Wi-Fi network is set up to work with 2.4 GHz frequency
- Check if any Wi-Fi signal interferences are disrupting the connection and try repositioning the Pod Point EV charger
Conclusion
In conclusion, connecting your Pod Point EV charger to Wi-Fi is essential for accessing app functionalities, but users often encounter various problems while doing so.
This article discussed five common Wi-Fi problems and provided solutions to help users connect their Pod Point EV charger to Wi-Fi.
By following these solutions, users can troubleshoot their Wi-Fi connection and enjoy hassle-free charging of their electric vehicles.