Troubleshooting the “Mach-E Plugged In Not Charging” Issue

The Ford Mustang Mach-E is a remarkable electric vehicle known for its innovative features and impressive performance.

However, like any technological marvel, it’s not immune to the occasional hiccup. One of the frustrating issues that Mach-E owners might encounter is the “Mach-E plugged in not charging” problem.

In this article, we will explore the potential causes and solutions for this issue, drawing from discussions and advice provided by experts and Mach-E owners.

What are the Causes and Solutions Behind This Message?

1. Over-the-Air Update

One of the primary causes of the issue seems to be linked to a specific over-the-air update, identified as Update 23-PU0105-DC-CHG2. Many users reported that their charging problems began shortly after this update.

While over-the-air updates are essential for improving vehicle software and performance, they can also introduce unexpected issues. If this update modified charging parameters or introduced new features, it could be causing compatibility issues with some charging stations.

If you are experiencing the red blinking lights issue with your Ford Connected Charger, it is essential to contact Ford’s customer support or your local dealership.

Inform them about the problem and provide details about when it started, any relevant software updates, and any specific conditions under which the issue occurs.

Ford’s engineers may be able to analyze the problem and provide a solution or recommend a visit to your dealership for further inspection

2. Amperage Settings

Another possible cause of the problem could be related to amperage settings. Lowering the charging amperage from the maximum of 48 amps to a lower setting, such as 30 or 24 amps, might solve the problem.

This suggests that the issue might be related to the charging station’s ability to handle higher amperage levels. If the charging station cannot handle the higher amperage, it may trigger a fault, resulting in the red blinking lights.

So, to solve the problem, consider lowering the charging amperage in the Ford Connected Charger app. Some users have reported success by reducing the amperage to levels where the charging process doesn’t trigger the red blinking lights.

Keep in mind that this may result in slower charging, but it could be a short-term solution while waiting for further guidance from Ford.

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3. Charge Port or Charging Station

The third potential cause could be related to the charge port on the vehicle or the charging station itself. Some users mentioned that when they used public charging stations or chargers at the dealership, they did not encounter the same issue.

This suggests that the issue might be specific to their home charging stations or the charge port on the vehicle. If there is a fault in the charge port or the internal charging system, it could result in the red blinking lights when attempting to charge.

If the issue persists and is not resolved through customer support or by adjusting the amperage settings, consider scheduling an inspection of your charging station and vehicle by a qualified electrician or Ford dealership.

The code P0E5F suggests a potential issue with the charge port, which may require replacement. A professional inspection can help identify and address any underlying problems.

Also read: Mach-E Battery Warranty: All You Need to Know

4. Charging Parameters

Another potential cause of your Ford Mustang Mach-E displaying “plugged in but not charging” could be misconfigured charging parameters. It’s essential to ensure that your vehicle’s charging settings are correctly adjusted. Here’s how to address this issue:

  • Check your vehicle’s charging parameters in the settings menu.
  • Verify that the maximum charge has been appropriately configured.
  • Make sure that the plug is seated correctly when connecting it to the charging point.

5. Out-of-Spec Charger Plugs

One of the most common issues that Mach-E owners have encountered is related to the charging plugs, specifically the Grizzl-E charger. The problem seems to be intermittent failures due to using plugs that are dimensionally out of spec.

This can lead to charge station fault messages and charging problems. To address this issue, consider checking the compatibility of your charger plugs and contact Grizzl-E if needed. They might be able to help you with replacements or repairs.

6. Communication Errors or Settings Mismatch

Another possibility for charging faults is communication errors or settings mismatches. In some cases, you may receive a charge fault error, and your Mach-E may stop charging.

To resolve this, you can try unplugging both your charger and the car and then plugging them back in. If this doesn’t work, you can delete the charging location and its associated settings in the FordPass app, then plug the car back in.

This approach has worked for some users and restored normal charging functionality.