Zappi Error #26 Comms Fault- Here’s What to Do!

Zappi electric vehicle chargers have become a popular choice for environmentally conscious individuals seeking efficient and sustainable charging solutions.

However, like any technology, occasional errors may occur, and one such instance is the Zappi Error Comms Fault 26. In this article, we will delve into the intricacies of this error, offering a comprehensive guide to help you resolve it efficiently.

Table of Contents

Understanding Zappi Error Comms Fault 26

Zappi Error Comms Fault 26 is an indication that there’s a communication breakdown between different components of the Zappi charging system.

This fault can manifest for various reasons, such as network issues, firmware glitches, or hardware malfunctions.

While encountering this error may be frustrating, rest assured that there are steps you can take to diagnose and resolve the issue.

Troubleshooting Steps

Check Network Connection: Ensure that your Zappi charger is connected to a stable and reliable network. A poor or intermittent internet connection can lead to communication errors. Verify that your Wi-Fi or Ethernet connection is functioning correctly.

Power Cycle the Zappi: Sometimes, a simple restart can resolve communication issues. Turn off the Zappi charger, wait for a minute, and then turn it back on. This can help reset the system and establish a fresh connection. Alternatively, unplug the EV, press and hold the menu button to reset the unit.

Firmware Update: Check if your Zappi charger’s firmware is up to date. Manufacturers often release firmware updates to address bugs and improve overall performance. Visit the manufacturer’s website for instructions on how to update the firmware.

Inspect Physical Connections: Examine the physical connections of your Zappi charger. Ensure that all cables are securely plugged in and that there are no visible signs of damage. A loose or damaged connection can hinder communication.

Contact Zappi Support: If the issue persists, it’s advisable to reach out to Zappi’s customer support. Provide them with detailed information about the error, when it started, and the troubleshooting steps you’ve taken. They may offer specific guidance or recommend further action.

Important: EV battery replacement can cost $1000s. To avoid high-voltage battery replacement, there are some things you can do. Read this article to find out the 10 best ways to maximize EV battery life and save tons of money!

Preventive Measures

To minimize the risk of encountering Zappi Error Comms Fault 26 in the future, consider implementing the following preventive measures:

  • Regularly check for firmware updates and install them promptly.
  • Ensure a stable and reliable internet connection for your Zappi charger.
  • Keep an eye on the charger’s physical components for signs of wear or damage.

Also read: EV Battery in Hot Temperature: 5 Things to Know


Zappi Error Comms Fault 26 may seem daunting at first, but with the right approach, it can be effectively addressed.

By following the troubleshooting steps outlined in this guide and maintaining proactive measures, you can ensure a smooth charging experience with your Zappi electric vehicle charger. If all else fails, don’t hesitate to seek assistance from Zappi’s dedicated support team, who are well-equipped to provide further guidance